Privacy Policy

Kalkfell Privacy Policy

01.09.2026

1. Who We Are

This Privacy Policy explains how Kalkfell collects, uses, stores, and protects your personal data when you visit our website or use our services.

Kalkfell

Badhuisweg 82B

7314 JM Apeldoorn

The Netherlands

Website: http://www.kalkfell.com

For questions regarding this Privacy Policy or the processing of your personal data, please get in touch with us using the contact details available on our website.

2. Applicable Law

Kalkfell processes personal data in accordance with:

* The General Data Protection Regulation (GDPR) (EU Regulation 2016/679);

* The Dutch General Data Protection Regulation Implementation Act (Uitvoeringswet AVG);

* The Dutch Telecommunications Act regarding cookies;

* Any other applicable Dutch and European privacy legislation.

3. What Personal Data We Collect

Depending on how you use our website, we may collect:

Identity and Contact Information

* Name

* Company name

* Postal address

* Email address

* Telephone number

Account Information

* Username

* Password (encrypted)

* Profile information

* Account preferences

Technical Information

* IP address

* Browser type

* Operating system

* Device information

* Cookie information

* Log files

Website Usage Information

* Pages visited

* Time spent on pages

* Referring websites

* Click behavior

* Search queries

* Community interactions

Transaction Information

When applicable:

* Billing address

* Shipping address

* Payment status

* Order history

Kalkfell does not intentionally collect special categories of personal data unless required by law or explicitly provided by the user.

4. Why We Process Your Data

We process personal data in order to:

* Create and manage user accounts

* Deliver products and services

* Process payments

* Respond to inquiries

* Prevent fraud

* Secure our website

* Improve our products and services

* Analyze website usage

* Send newsletters (only with consent)

* Comply with legal obligations

Our legal basis for processing includes:

* Consent

* Performance of a contract

* Legal obligations

* Legitimate interests

5. Comments

When visitors leave comments, we collect:

* Information entered in the comment form

* IP address

* Browser information

This information helps us detect spam and maintain website security.

6. Media Uploads

If users upload media files, they should avoid including embedded location data (EXIF GPS). Other visitors may be able to download and extract location information from uploaded images.

7. Contact Forms

When you submit a contact form, we may collect:

* Name

* Email address

* Telephone number

* Company

* Message contents

We retain contact requests only for as long as necessary to answer your enquiry or fulfil legal obligations.

8. Cookies

Kalkfell uses cookies to:

* Keep users logged in

* Remember preferences

* Improve website functionality

* Measure website performance

* Analyze visitor behavior

Where legally required under Dutch law, we ask for your consent before placing non-essential cookies.

You can withdraw your cookie consent at any time.

9. Analytics

We may use analytics services to understand website performance.

Analytics data is processed wherever possible in an anonymized or pseudonymized manner.

10. Embedded Content

Articles or pages may contain embedded content such as:

* Videos

* Images

* Social media posts

Embedded content behaves exactly as if you visited the external website directly.

These external websites may collect personal data, use cookies, and monitor your interaction.

11. Community Features

If you use the Kalkfell Community platform, additional information such as:

* Posts

* Messages

* Uploaded artwork

* Profile information

* Groups

* Community activities

may be stored to provide community functionality.

12. Order software

If purchases are made through our website, we may process:

* Billing information

* Shipping information

* Payment status

* Order history

Payment information is processed by certified payment providers.

Kalkfell does not store complete payment card information.

13. Who We Share Data With

Personal data may only be shared where necessary with:

* Payment providers

* Hosting providers

* Email service providers

* Analytics providers

* Spam detection services

* Technical support providers

All processors are contractually bound by GDPR-compliant Data Processing Agreements where required.

We never sell personal data.

14. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), appropriate safeguards are implemented, including:

* Standard Contractual Clauses (SCCs)

* Adequacy Decisions

* Other GDPR-approved safeguards

15. How Long We Keep Your Data

Retention periods depend on the purpose of processing.

Typical periods include:

* Contact requests: up to 2 years

* Customer administration: 7 years (Dutch tax legislation)

* User accounts: until deletion

* Community content: until removed by the user or administrator

* Analytics: according to provider settings

16. Your Rights

Under the GDPR you have the right to:

* Access your personal data

* Correct inaccurate information

* Delete your personal data

* Restrict processing

* Object to processing

* Data portability

* Withdraw consent at any time

* Lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)

17. Security

Kalkfell takes appropriate technical and organizational measures to protect personal data, including:

* HTTPS encryption

* Secure hosting

* Password hashing

* Access controls

* Regular software updates

* Malware protection

* Backup procedures

18. Data Breaches

Should a personal data breach occur, Kalkfell follows Dutch and European GDPR notification requirements and, where legally required, informs both the relevant supervisory authority and affected individuals.

19. Children's Privacy

Our services are generally intended for users aged 18 or older, unless explicitly stated otherwise.

We do not knowingly collect personal data from children without appropriate legal consent.

20. Automated Decision Making

Kalkfell does not make decisions based solely on automated processing that produce legal or similarly significant effects for users.

21. Third-Party Services

Depending on website functionality, we may use services such as:

* WordPress

* WooCommerce

* BuddyBoss

* Google services

* Spam detection providers

* Caching providers

* Email providers

Each provider maintains its own privacy policy.

22. Changes to This Privacy Policy

Kalkfell may update this Privacy Policy from time to time.

The most recent version will always be published on http://www.kalkfell.com.

23. Contact

For all privacy-related questions, requests, or complaints, please contact:

Kalkfell

Badhuisweg 82B

7314 JM Apeldoorn

The Netherlands

info@kalkfell.com

Website: http://www.kalkfell.com

If you believe your personal data has been processed unlawfully, you may also submit a complaint to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).